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Why you should request your customer's Pix key instead of bank details?

If your company still asks for bank details such as bank, branch, account and CPF, you know this process can be time-consuming. With Pix, you only need to request one piece of information: the Pix key.

To compare, bank details involve more steps and more wasted time. The Pix key requires just one piece of information, allows automatic verification and enables direct payment. Additionally, you avoid dealing with common problems such as the need to update bank details when the customer changes banks. With Pix, you just need to transfer the key, without having to resend all the information.

The Pix key was created precisely to simplify this process. In this text, we explain why it is a safer, faster and more efficient alternative, both for those who pay and those who receive.

Simplicity in the process

Requesting the Pix key is simpler than dealing with a list of bank details. A single piece of information such as email, CPF, phone number or random key replaces several fields that need to be filled in and checked manually. Less information means fewer chances of error.

Agility in transfers

When using the Pix key, the payment process is direct and instant. You avoid manual steps, don't need to check branch and account, and reduce rework caused by incorrect data. With the right integration, you can even automate payments and validations, further accelerating your operation.

Better experience for the customer

Requesting only the Pix key conveys an image of modern organization, operational efficiency and respect for the time of the people involved in the process. The simplified approach with a single piece of information makes the procedure more agile and pleasant. This practicality helps strengthen the relationship and trust.

Less support

By adopting the Pix key, your company also reduces the volume of support related to errors in filling out or updating bank details. With fewer failure points, fewer steps and the possibility of key portability in case of bank change, the support team can focus on more strategic demands.

Pix key validation with Woovi

Even with all the practicality, we know that security continues to be a priority. That's why Woovi offers an exclusive Pix key validation feature that allows you to confirm whether the data is correct before making any payment. With this technology, your company avoids errors and fraud, ensuring a safer and more efficient operation.

Conclusion

The Pix key is not just an alternative to bank details, it is an evolution. By adopting it, your company gains in agility, reduces operational risks, decreases support volume and improves your customers' experience.

Woovi is by your side in this process, offering complete solutions to make Pix payments even more secure and intelligent. If you want to know more about how to automate this process with our API, talk to our team. We are ready to help.

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pix
pix key
bank details
payments

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